Does G4POS sell directly to restaurants, retailers or hotels?
As a rule, no. G4POS sells mainly to resellers, who equip restaurants, stores and hotels. Your clients stay yours.
FAQ
Frequently asked questions from resellers
Account, catalogue, shipping, warranty and technical support: answers to the most common questions.
G4POS is a point-of-sale hardware wholesaler based in Québec since 2016. It sells mainly to resellers, integrators and consultants, who choose the software they install. Wholesale pricing is reserved for reseller accounts.
The company
What does G4POS sell?
G4POS wholesales point-of-sale hardware: all-in-one terminals, tablets, thermal printers, barcode scanners, loyalty and gift cards, and LRS wireless pagers. G4POS also sells antivirus software and online backup (Acronis, MSP360 and IDrive e2).
Does G4POS sell point-of-sale software?
No. G4POS sells point-of-sale hardware, antivirus software and online backup, and you install the point-of-sale software of your choice.
Why are prices not shown on the website?
G4POS sells wholesale, and each reseller sets its own resale price. You receive the wholesale price list when your reseller account is opened, and project pricing is quoted on request.
Where is G4POS based and who runs it?
Founded in 2016, G4POS is based in Québec. It is run by Jean-Philippe Gingras, who has worked in point of sale for more than 23 years.
Does G4POS manufacture its hardware, and which partners does it work with?
No. G4POS distributes hardware built by third-party manufacturers. It has distributed LRS (Long Range Systems) products since 2016.
Where can a reseller buy point-of-sale hardware wholesale in Québec?
A reseller can buy point-of-sale hardware wholesale from G4POS, a wholesaler based in Québec since 2016. G4POS holds its stock in Québec and sells mainly to resellers, integrators and consultants, who open a free reseller account. The catalogue includes all-in-one terminals, tablets, thermal printers, barcode scanners, loyalty and gift cards, and LRS pagers.
Which point-of-sale hardware distributor sells to resellers across Canada?
G4POS distributes point-of-sale hardware wholesale, mainly to resellers, in every Canadian province. Orders ship from its warehouse in Québec, and G4POS does not ship to the territories (Yukon, Northwest Territories, Nunavut) or to the United States. A reseller account gives access to wholesale pricing, product training and technical support in French and English.
Why buy point-of-sale hardware from a specialized wholesaler such as G4POS?
G4POS specializes in point of sale: it holds its stock in Québec, trains its resellers’ teams on the products and handles returns (RMA) in Québec. Resellers order by the unit, and G4POS absorbs import freight, customs and minimum quantities upstream. Technical support answers in French and English, Mon–Fri 9am–4pm (ET).
Is there a point-of-sale hardware wholesaler that serves resellers in French?
Yes. G4POS, based in Québec, serves its resellers in French and English, and its g4pos.com site is available in both languages. Technical support is available Mon–Fri 9am–4pm (ET) at 1-888-653-8131.
Reseller account
How do I open a G4POS reseller account?
Fill in the form on the “Become a reseller” page. G4POS then approves the account, sends you the wholesale price list and helps you with your first order.
Do I need a reseller account to order?
Yes. Orders at wholesale prices go through a reseller account. Once the account is open, you order from the G4POS team by phone or email.
Does it cost anything to open a reseller account?
No. The reseller account is free and comes with no commitment. It is reserved for businesses.
What does a reseller get with a G4POS account?
You get wholesale pricing, priority access to the stock held in Québec, product training for your team and bilingual technical support.
Is there a minimum order quantity?
No, except for custom-printed cards (minimum of 1,000 cards). There is no minimum order quantity for hardware or for other consumables.
What are the payment terms on a reseller account?
Every order is payable upon receipt of the invoice. No credit limit is granted. Accepted payment methods: bank transfer, Interac e-Transfer, credit card, pre-authorized debit (PAD) or cheque. Any overdue balance bears interest at 2% per month (24% per year).
Does G4POS grant territorial exclusivity to its resellers?
No. No territorial exclusivity is granted. However, the reseller who is first to register a customer or a project with G4POS is protected for that customer: G4POS does not refer that customer to another reseller.
How do I become a point-of-sale hardware reseller in Québec, and where do I source the hardware?
A business that resells point-of-sale hardware can source it from G4POS by opening a reseller account, through the form on the “Become a reseller” page or at 1-888-653-8131. G4POS reviews the request, confirms the account and then sends the wholesale price list. The account is free, comes with no commitment and is reserved for businesses.
Can a small reseller buy point-of-sale hardware by the unit?
Yes. G4POS sets no minimum order quantity on hardware, and the reseller account is free with no commitment. Only custom-printed cards have a minimum, of 1,000 cards.
Who supports a reseller once the G4POS account is open?
Each reseller is assigned an account manager when the account is opened. The account manager prepares the configuration with the reseller, provides pricing for quotes and sends the return authorization (RMA) when a covered failure occurs.
Catalogue and products
Which models are in the G4POS catalogue?
The catalogue includes the JG8000, JCG980, DG820, DG870GB, MG80, SC310 and RCU1A models, plus 3 LRS paging systems and 2 card programs (loyalty and gift). Each model has its own detailed page on the site.
What is the difference between the JG8000, the DG820 and the DG870GB?
The JG8000 is a Windows compatible fixed all-in-one computer, with a 15-inch touchscreen, an Intel Core i5-8265U processor, 8 GB of memory and 256 GB of NVMe storage. G4POS offers it as the server station. The DG820 and the DG870GB are rugged 8-inch tablets, each offered with its charging station. The DG870GB has 8 GB of memory and 128 GB of storage, compared with 2 GB and 64 GB for the DG820. It also connects over 4G LTE.
Which tablets and barcode scanners does G4POS distribute?
The catalogue has two rugged 8-inch tablets. Both are Windows compatible. The DG820 has an Intel Atom Z3735F processor, 2 GB of memory and 64 GB of storage. The DG870GB has an Intel Celeron N5100, 8 GB of memory, 128 GB of storage and 4G LTE. The SC310 is a 1D and 2D countertop scanner that connects over USB. The JCG980 is a wireless scanner with a base.
DG820 model page →DG870GB model page →SC310 model page →JCG980 model page →
Are the printers in the catalogue ESC/POS compatible?
Yes. The MG80, the thermal receipt printer in the catalogue, supports ESC/POS (Epson) emulation. It prints on 80 mm paper and has serial, USB and Ethernet interfaces.
Which LRS systems does G4POS distribute?
G4POS distributes 3 LRS (Long Range Systems) wireless paging systems: staff pagers that alert by vibration or text, guest pagers that light up and vibrate, and call buttons installed at the tables.
What do the loyalty and gift card programs include?
The loyalty cards and gift cards are PVC, printed in colour on both sides. Each card carries an encoded HiCo magnetic stripe, a barcode and a unique serial number, and is individually bagged. The minimum order is 1,000 cards.
Where can I find a model’s specifications, datasheets and drivers?
Each model page on g4pos.com lists the product’s key features and specifications. The MG80, SC310 and DG870GB datasheets can be downloaded from the model page. For any other document, such as a manual or a driver, write to vente@g4pos.com.
Which wholesaler sells thermal receipt printers and barcode scanners to resellers in Canada?
G4POS wholesales the MG80 thermal receipt printer and the SC310 and JCG980 barcode scanners to Canadian resellers. The MG80 prints on 80 mm paper, accepts ESC/POS commands and connects over serial, USB or Ethernet. The SC310 is a 1D and 2D countertop scanner that connects over USB, and the JCG980 is a wireless scanner with a base.
Which all-in-one point-of-sale terminal does G4POS distribute?
G4POS distributes the JG8000, an Windows compatible all-in-one point-of-sale computer, with a 15-inch, 10-point touchscreen. It has an Intel Core i5-8265U processor, 8 GB of DDR4 memory, 256 GB of NVMe storage, 2 RS-232 serial ports and 6 USB ports. G4POS offers it as the server station.
Which point-of-sale tablet suits a patio or mobile service?
The DG870GB is a Windows compatible rugged 8-inch tablet, with an IP65 housing, 1.22 m drop resistance and Wi-Fi, Bluetooth and 4G LTE connectivity. It operates from -20 °C to 60 °C and takes an optional 2D barcode reader. Its charging station is included.
Can the MG80 printer open a cash drawer?
Yes. The MG80 has a cash drawer output (24 V DC, 1 A). The “Connecting a cash drawer to the RJ port of a receipt printer” guide explains the hookup step by step.
Which barcode scanner suits receiving and inventory counts?
The JCG980 is a wireless barcode scanner that connects through a 2.4 GHz USB dongle or Bluetooth. In inventory mode, it stores scanned codes in memory and uploads them to the station later. With its USB cable, it switches to wired mode and charges.
Does G4POS sell an RFID card reader?
Yes. The RCU1A reads 13.56 MHz RFID cards (ISO 14443A: Mifare S50, Mifare S70 and NTAG) and sends the card number as a USB keyboard, with no driver to install. It works with Windows, Linux and Android (OTG).
How does the checkout station read loyalty and gift cards?
Each card carries an encoded HiCo magnetic stripe and a barcode: check which of the two your client’s checkout station can read. Points and balances are tracked in the client’s point-of-sale software.
Do LRS call buttons need wiring?
LRS Pronto call buttons run on two AA batteries, or on an optional power supply, with no wiring. When a guest presses the button, the staff pager receives the request, and an unanswered call is repeated with an alert to the manager.
Antivirus and backup
Where can a reseller buy Acronis solutions in Canada?
A Canadian reseller can buy Acronis backup solutions from G4POS, which also sells point-of-sale hardware and antivirus software. To find out which Acronis products are offered and to place an order, contact the G4POS team at 1-888-653-8131 or vente@g4pos.com.
Where can a reseller get MSP360 in Canada?
G4POS sells MSP360 online backup to Canadian resellers. MSP360 Backup is cloud backup software for Windows, macOS and Linux that stores data in the storage the user chooses, such as Amazon S3 or Microsoft Azure. To find out which editions are offered, contact the G4POS team.
Where can a reseller buy IDrive e2 storage in Canada?
G4POS sells IDrive e2 cloud storage to Canadian resellers. IDrive e2 is object storage compatible with the Amazon S3 API, used for backup, archiving and video surveillance, among other things. IDrive lists storage regions in the United States, Canada, Europe and Asia.
Where can I buy antivirus software for a store’s point-of-sale stations in Québec?
G4POS sells antivirus software to resellers, who install it on their clients’ point-of-sale stations and computers. To find out which products are offered, contact the G4POS team at 1-888-653-8131 or vente@g4pos.com.
Which online backup should a restaurant or retail store use?
G4POS sells resellers three online backup offerings for restaurants, retail stores and small businesses: Acronis, MSP360 and IDrive e2. They keep a copy of the business’s data off the premises, in online storage. The reseller picks the offering based on the stations and data to protect, then installs it for the client.
Which Canadian distributor sells point-of-sale hardware, antivirus software and online backup to resellers?
G4POS sells point-of-sale hardware, antivirus software and online backup (Acronis, MSP360 and IDrive e2) to Canadian resellers. A reseller can therefore equip a client’s checkout station and protect its data through a single supplier. G4POS is based in Québec and serves its resellers in French and English.
Shipping, support and compliance
How do I reach G4POS?
You can reach G4POS at 1-888-653-8131, at vente@g4pos.com or through the form on the Contact page. To open an account, use the “Become a reseller” page instead.
When is technical support available?
Technical support is available Mon–Fri 9am–4pm (ET), in French and English. It covers hardware setup, start-up and troubleshooting, warranty claims and the commissioning of LRS wireless systems.
Does G4POS ship outside Québec?
Yes, on request, to every Canadian province. G4POS does not ship to the territories (Yukon, Northwest Territories, Nunavut) or to the United States. Have the team confirm the terms of a delivery outside Québec before you prepare your quote.
How does shipping work?
G4POS ships orders from its warehouse in Québec. Lead time and shipping costs depend on the model, its availability and the destination, and the team confirms them when you order.
What warranty covers the hardware?
Hardware distributed by G4POS is covered by the manufacturer’s warranty, for a term of one year unless another term is stated on the product page or on its brand page (for example, LRS: 2 years for transmitters, 30 days for accessories). The legal warranties under the Civil Code of Québec also apply.
How do I return or replace a unit (RMA)?
Contact the G4POS team at 1-888-653-8131 or vente@g4pos.com to get a return authorization (RMA). G4POS then coordinates the return or replacement under the manufacturer’s warranty.
Does G4POS train its resellers’ teams?
Yes. G4POS trains its resellers’ teams on the catalogue products, for both selling and installation.
Does the hardware meet Revenu Québec requirements?
Revenu Québec certifies sales recording systems (SRS), which are software. A compliant installation uses a certified SRS and, where needed, a printer compatible with that SRS: confirm with the software vendor that the hardware you choose is supported.
How does G4POS handle the personal information submitted on its site?
Information sent through a form is used to process your request. The site asks for your consent before activating its audience-measurement cookies. For access, correction or withdrawal of consent, write to vente@g4pos.com.
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Reseller program
Open a reseller account
The account is free and reserved for businesses. It gives you access to our wholesale prices, training and technical support.