Which operating system do the terminals and tablets run?
The point-of-sale software is installed on the station. The terminals and tablets in the catalogue are Windows-compatible, and the G4POS RTP6A runs Android 14. The processor, memory and storage let you compare each model with the requirements published by the software vendor.
| Model | Type | Operating system | Processor | Memory and storage |
|---|---|---|---|---|
| JG8000 | All-in-one terminal, 15 in | Windows-compatible | Intel Core i5-8265U | 8 GB, 256 GB NVMe |
| JG7000 | All-in-one terminal, 15 in, 10.1 in customer display | Windows-compatible | Intel Celeron J6412 | 8 GB, 256 GB NVMe SSD |
| DG820 | Rugged tablet, 8 in | Windows-compatible | Intel Atom x5-Z8350 | 4 GB, 64 GB |
| DG870GB | Rugged tablet, 8 in | Windows-compatible | Intel Celeron N5100 | 8 GB, 128 GB |
| G4POS RTP6A | Handheld terminal with 1D and 2D scanner | Android 14 with Google services | Qualcomm 6225, octa-core | 4 GB, 64 GB (microSD up to 256 GB) |
How do the printers and scanners connect?
A peripheral has to connect to the station and speak the software’s language. The table gives, for each printer and scanner, the connection, the operating systems or drivers, and the language or mode to set in the software.
| Model | Type | Connection | Systems or drivers | Language or mode |
|---|---|---|---|---|
| MG80 | 80 mm receipt printer | Serial (RS-232), USB, Ethernet | Windows and Linux (CUPS) drivers on the product page | ESC/POS (Epson) |
| G4POS RT1500 | 4-inch label printer | USB, Ethernet (LAN) | Windows, macOS, Linux, Android, Chrome OS drivers | TSPL, ZPL, EPL, DPL |
| SC310 | 1D and 2D countertop scanner | USB, TTL-232 | Windows, macOS, Linux, Android | Keyboard (HID), virtual COM port, HID-POS |
| JCG980 | Wireless 1D and 2D scanner with a base | 2.4 GHz USB dongle, Bluetooth, USB cable | Computer, terminal, phone or tablet | Keyboard (HID), virtual COM port, Bluetooth HID or SPP |
| RCU1A | 13.56 MHz RFID card reader | USB, attached cable | Windows, Linux, Android (OTG) | Keyboard emulation, no driver |
Loyalty and gift cards carry a HiCo magnetic stripe and a barcode: the checkout station must read one of the two, and the software manages points or balances. LRS paging systems run on their own transmitter.
How do you check compatibility with the client’s software?
Run these three checks in order, before you quote. The answers are in the tables on this page and in the software vendor’s documentation.
- The operating system: the software must run on Windows for the JG terminals and DG tablets, or on Android for the G4POS RTP6A.
- The configuration: compare the model’s processor, memory and storage with the requirements published by the software vendor.
- The peripherals: ESC/POS for the MG80, TSPL, ZPL, EPL or DPL for the RT1500, keyboard (HID) or virtual COM port for the scanners.
Record the software name and version in the client file. A driver or a setting can change from one version to the next.
Keyboard (HID) or virtual COM port: which mode should a scanner use?
In keyboard (HID) mode, the scanner types the code into the active field of the software, like a keyboard. As a virtual COM port, the software reads the scanner as a serial port, so it must be able to open that port. The SC310 and the JCG980 offer both modes, and the RCU1A works as a keyboard, with no driver.
Definitions and procedure:
Why does the printer language matter?
The software sends its receipts and labels in a printer language. The MG80 understands ESC/POS commands, the language most point-of-sale software expects for receipts. The G4POS RT1500 understands TSPL, ZPL, EPL and DPL for labels. A language set incorrectly produces garbled characters.
Definition and troubleshooting: