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Choosing hardware

Which device for which client: JG8000, DG820 or DG870GB

The first choice is where the station sits: at the counter or on the floor. The software’s requirements then decide between the two tablets.

In short

The G4POS catalogue has one all-in-one computer and two tablets. The JG8000, offered as the server station, has a 15-inch touchscreen and an Intel Core i5-8265U processor. The DG820 and the DG870GB are rugged 8-inch tablets. The DG870GB has 8 GB and 128 GB, compared with 2 GB and 64 GB for the DG820.

What distinguishes the three models?

The JG8000 is a fixed all-in-one computer that G4POS offers as the server station. The DG820 and the DG870GB are rugged 8-inch tablets, each offered with its charging station. They are used to take orders on the floor or on a patio. The table lists the characteristics from the product pages.

Comparison of the all-in-one computer and the two tablets in the G4POS catalogue: type, display, processor, memory and storage, operating system, based on the product pages.
ModelTypeDisplayProcessorMemory and storageCompatibility
JG8000All-in-one computer15 in, touch (10-point)Intel Core i5-8265U8 GB (DDR4), 256 GB (NVMe)Windows compatible
DG820Rugged tablet8 inIntel Atom Z3735F2 GB, 64 GBWindows compatible
DG870GBRugged tablet8 in, 800 × 1280, touch (10-point)Intel Celeron N51008 GB, 128 GBWindows compatible

For demanding software, compare the model’s configuration with the requirements published by the software vendor. Keep the product page in the client file, because it will serve as the reference if a question comes up after the installation.

When is the JG8000 the right choice?

The JG8000 suits the main station of a business, and G4POS offers it as the server station. Its Intel Core i5-8265U processor has four cores and eight threads, and reaches up to 3.9 GHz according to Intel. It has 8 GB of DDR4 memory and 256 GB of NVMe storage, and it is Windows compatible.

  • The station stays in place and serves as the main station of the business.
  • The client’s software calls for a server station.
  • The software needs more than 128 GB of storage or an Intel Core i5 processor.
  • The team needs a 15-inch touchscreen.
  • The client has peripherals that connect over serial (RS-232): the JG8000 has two serial ports.

DG820 or DG870GB: how do you choose?

Both tablets have an 8-inch screen and come with their charging station. Processing power and intended use set them apart. G4POS rates the DG820 in the intermediate performance tier and the DG870GB in the advanced tier.

Both tablets are Windows compatible. The DG820 has an Intel Atom Z3735F processor, 2 GB of memory and 64 GB of storage. The DG870GB has an Intel Celeron N5100, 8 GB and 128 GB. It also has an IP65 housing, withstands 1.22 m drops and connects over 4G LTE.

In practice, the DG820 suits order taking on the floor with lightweight software. Choose the DG870GB when the software needs more memory, when the tablet must be protected against water and dust (IP65) or when it must stay connected away from Wi-Fi. A 2D barcode reader is available as an option on the DG870GB, so it can read barcodes without an extra device.

Product pages:

Do you need a counter station as well as tablets?

Tablets take orders on the floor or on a patio. To take cash, plan a fixed station such as the JG8000, with a receipt printer and a cash drawer. The MG80 in the catalogue has a 24 V cash drawer output.

Before proposing full table service, check that the client’s software runs on the chosen tablet. Both tablets are Windows compatible: compare the configuration the software requires with their memory and storage. Also check that the battery lasts through a full service. The DG870GB battery is removable and has a capacity of 5,000 mAh.

Which questions should you ask the client before choosing?

Four questions to the client are usually enough to settle on a model. The answers fit in one email and save you a return visit after the installation.

  1. Where are orders taken: at the counter, on the floor, on a patio or in several places?
  2. What configuration does the till software require: operating system, processor, memory and storage?
  3. Do staff work outdoors or away from the Wi-Fi network?
  4. Which peripherals connect to the counter station: printer, cash drawer, barcode scanner?

Key points

  • The JG8000 is the catalogue’s fixed station: 15-inch touchscreen, Intel Core i5-8265U, 8 GB and 256 GB.
  • The DG820 and the DG870GB are rugged 8-inch tablets, each offered with its charging station.
  • The DG870GB has 8 GB and 128 GB, compared with 2 GB and 64 GB for the DG820. It connects over 4G LTE.
  • To take cash, plan a counter station and a printer with a cash drawer output.
  • Compare the model’s configuration with the requirements published by the software vendor.

Frequently asked questions

Can several models be combined in one business?

Yes, a business can have a JG8000 at the counter and tablets on the floor. Check that the client’s software accepts several stations and, where relevant, several operating systems.

What warranty covers these devices?

These devices are covered by the manufacturer’s warranty, for a term of one year. Confirm the return procedure with G4POS, then state it in the quote exactly as it was confirmed to you in writing.

Does the DG870GB work without Wi-Fi?

Yes, it connects over 4G LTE with a nano-SIM card, as well as dual-band Wi-Fi and Bluetooth 4.2. The cellular data plan has to be arranged with the client.

Sources

G4POS·Updated on · 5 min read

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