Count the parties waiting at the same time at peak: a pager is handed out per party, so that is the number that matters. Add a reserve for units on charge and for losses. Mount the transmitter high, at the centre of the area to cover, away from metal masses and kitchen equipment.
Procedure
Count the parties waiting
Sizing depends on how many parties wait at the same time at the busiest moment of the week. Have the client count them over two or three peak services.
Add the operating reserve
Part of the fleet is always on its charging base, another part is out of service or lost. A fleet sized exactly to the observed peak will fall short within the first month.
Mount the transmitter high and central
The transmitter radiates from where it sits: at the centre of the area to cover it works in every direction. Against an outside wall it wastes half of that. Keep it clear of nearby metal and kitchen equipment.
Map out the call points
The kitchen, the bar, the host stand and the pickup counter are call points to equip, like any place from which someone must be able to call. Their number sets the configuration to quote.
Run the test before confirming the order
A site’s real range cannot be deduced from a floor plan. Walk out to the worst points with a unit in hand: this test lets you base the quote on a real measurement.
Check these before calling support
- The count of waiting parties was done at peak.
- The transmitter location was validated by an on-site test.
Useful terms
- Paging
Paging is a local radio system that alerts one specific person without going through the cellular network or Wi-Fi.
- Guest coaster pager
The guest coaster pager is the unit handed to a waiting customer.
- Staff pager
The staff pager is worn by an employee.
- Line-of-sight range
Line-of-sight range is the maximum distance between transmitter and receiver with nothing in between.
Hardware involved
- LRS guest paging (Wireless paging)
- LRS staff paging (Wireless paging)
- LRS call buttons (Wireless paging)